Broadband social tariffs are special discounted deals available for certain low-income customers. They’re generally cheaper than typical broadband tariffs, starting at just £12 per month. They also usually aren’t subject to price rises or exit fees.
Social tariffs are designed to act as a safety net for households that may otherwise struggle to afford broadband services. Research by the telecoms regulator, Ofcom, has shown that an estimated 4.2 million households in the UK are eligible but many people who are eligible do not know about the tariffs and so do not take up the offer.
You’re likely to be eligible for a social tariff if you receive a means-tested state benefit, such as Universal Credit, Pension Credit or equivalents.
The exact requirements depend on the broadband provider in question – some only offer social tariffs to Universal Credit recipients, while others extend eligibility to those on Council Tax Support, Income Support, Jobseeker’s Allowance and Employment and Support Allowance.
Those who receive Guarantee Credit (a top-up to Pension Credit) are also usually eligible. Some providers also offer social tariffs to vulnerable households that receive non-means-tested benefits, such as Personal Independence Payment.
How to find out more
There is lots of information on the Which website
You can also find out more on the Money Saving Expert website